Terms & Conditions
These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.
1.1 It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.
Use of website
1.2 This website may be used for your own private purposes and in accordance with these terms and conditions.
1.3 You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.
1.4 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.
1.5 Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.
Visitor provided material
1.7 When using this website you shall not post or send to or from this website any material:
(a) for which you have not obtained all necessary consents;
(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
1.8 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.
Links to and from other websites
1.9 Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.
1.10 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
(b) you do not misrepresent your relationship with this website; and
(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.
1.11 By linking to this website in breach of clause 1.10 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.
1.12 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.
1.13 All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.
Exclusion of liability
1.14 We do not accept liability for any loss or damage that you suffer as a result of using this website.
1.15 Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.
Images and Descriptions
1.16 Every attempt is made to portray items as accurately as possible although slight variations may occur. The reproduction of colour is as accurate as technical limitations will allow.
Please be aware that there will be differences in colour.
1.17 Payable prices are set on the website. Prices are accurate and include VAT.
Right for you to Cancel your Contract
1.18 You may cancel your contract with us for the goods you order at any time up to the end of the 14th day from the date you receive the ordered goods and providing that the goods are not made to order and you comply with the following you will not have to pay any penalty:
Contact us by email stating that you wish to cancel your order and brief reasons why you are rejecting the goods.
Once you have notified us that you are cancelling your contract, any sum debited by us from your credit card will be re-credited to your account as soon as possible and in any event within 7 working days of receipt by us of the goods returned by you and received by us in the condition they were delivered to you. Items where packaging has been opened and it is not realistic that we can re-sell may not be re-imbursed. The customer will pay return delivery for any undamaged items.
For made to order goods (SpacePro sliding robes), once the goods have been made, they cannot be cancelled. Should you wish to cancel or amend an order for any made to order goods, you must contact us as early as possible to maximise the chance of cancellation or amendment being possible.
This cancellation policy does not affect your statutory rights.
Cancelation by Batley DIY
We reserve the right to cancel the contract between us if: We have insufficient stock to deliver the goods you have ordered
We do not deliver to your area
If we do cancel your contract we will notify you by email and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 7 days of your order.
We will not be obliged to offer any additional compensation for loss or disappointment suffered.
Delivery and Order Dispatch
We will endeavor to post the goods on a next working day basis using a 3-5 business day delivery service to the addresses given within these areas:
All England & Wales postcodes
Selected Scottish Postcodes:
DD, DG, EH, FK, G, KA (except KA27 & KA28), KY, ML, TD, AB1-AB16, AB21-AB25, AB30, AB39, PA1-PA19, PH1-PH3
All items are subject to availability.
When a delivery is delayed due to stock availability or unforeseen factors we will advise you of the delay as soon as practicable. We will provide an estimate of the likely dispatch date and allow you to cancel your order if this is unacceptable to you by notifying us by email of your wish to do so at any time before the estimated dispatch date.
If we have insufficient stock to make your order, we will notify you as soon as possible and inform you of this along with the new delivery date. If this is unacceptable you may cancel your order before the new dispatch date by informing us via email
If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us by email of the problem within 7 working days of the delivery of the goods in question.
Law and jurisdiction
These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.